From the customer’s pain point to an integrated solution.
Consultative listening, diagnosis and architecture to connect technology, operations and business value. Turnkey platforms and projects tailored to each client’s needs.
BTD TECHNOLOGY / EIGHT WAYS OF WORKING
Build the deal. Deliver the solution.
Consulting, turnkey delivery, partnerships and large-account experience—connected to AI, professional services, modernisation and integrated cloud platforms.
01
Technical and commercial consulting for B2B IT and telecom deals
Connect customer needs, architecture, partners and commercial strategy to structure projects and business in the enterprise market.
Alignment between the technical solution, account context and value proposition.
02
Turnkey: an end-to-end solution, tested and in production
From architecture through implementation, integration and testing to go-live. A coordinated delivery with defined scope, responsibilities and acceptance criteria.
Continuity across solution design, validation and operations.
03
Partnerships with leading market vendors
Bringing together vendors, providers and integrators across IT, telecommunications, cloud, cybersecurity and AI, according to each project's requirements.
Complementary capabilities to build the right solution for the customer.
04
Experience and success stories with Brazil’s leading clients
Applied experience addressing the challenges of large Brazilian accounts, drawing on executive experience and a track record of projects and business in complex markets.
Contextual insight, executive relationships and field learning in the development of each deal.
05
Generative AI and Machine Learning as drivers of new revenue
Identify and develop generative AI and machine learning applications for new products, services and monetisation models, using validated data and business criteria.
Create revenue and differentiation opportunities with AI applied to real market needs.
06
Professional services
Specialist consulting, architecture, implementation, integration, testing and ongoing support for complex IT and telecommunications projects, with defined responsibilities and deliverables.
Technical capabilities and coordination to turn solution design into consistent operations.
07
Migrations, DevOps, Artificial Intelligence, FinOps and security
Plan and execute migrations and environment modernisation, using DevOps practices, AI applications, FinOps cloud cost management and security controls in line with the project scope.
Evolve environments with continuity, automation, cost visibility and protection aligned with the business.
08
IaaS, SaaS and an integrated platform for cloud-native applications, data and generative AI
Connect Infrastructure as a Service (IaaS), Software as a Service (SaaS), cloud-native applications, data platforms and generative AI in an integrated architecture.
An integrated technology foundation to scale applications, leverage data and develop new digital services.
BTD TECHNOLOGY / REFERENCE ARCHITECTURES
From business vision to solution architecture.
See how monetisation, operations, network core and intelligence connect. Explore one architecture at a time or open them all for an integrated view.
Select a topic to explore the component.
01BSS · From customer to revenueIntegrated channels, CRM, catalogue, orders, charging and billing.+
Customer experience, activation and monetisation aligned in the same flow.Enlarge diagram ↗
02OSS · Operations and automationTelemetry, orchestration and assurance for an end-to-end view.+
From observability to operational action, with data, integration and automation across layers.Enlarge diagram ↗
03Packet Core 5GFrom RAN access to cloud-native core, edge and data networks.+
Mobility, sessions, policies and connected data in a service-based architecture.Enlarge diagram ↗
04Generative and predictive AIData, models, RAG and agents to support decisions and operations.+
Intelligence applied to operations, with governance, explainability and human oversight.Enlarge diagram ↗
Conceptual reference components. Components, performance, automation and results depend on the sizing, integrations and validation of each project.
PORTFOLIO / SEVEN CONNECTED AREAS
Technical scope. Value in every solution.
Explore the main areas, their products and the benefits that guide each project. Expand only what makes sense for your challenge.
01BSS · Business, customer and revenueConnect the commercial journey to monetization, with greater revenue control and a better customer experience.OCS / ChargingBilling & RatingCRM / CPQExplore products and benefits+
Key solutions
Charging and prepaidOCS, convergent charging, balances, allowances, top-ups, bonuses, offers and prepaid base migration.
Billing and revenueBilling & Rating, Revenue Management, billing and receivables, Revenue Assurance and Fraud Management.
Customer and experienceCRM, Customer Experience Management (CEM), digital channels, self-service and subscription management.
Offers and ordersCPQ, Order Management (OMS), product and offer catalog (PCM/EPC), commercial rules and order orchestration.
02OSS · Operations and service qualityImprove network visibility, automate operations and anticipate impacts on availability and SLAs.Service AssurancePerformance MonitoringNetwork InventoryExplore products and benefits+
Key solutions
Visibility and performanceNMS/EMS, Performance Management, Service Assurance, Service Quality Management (SQM), and observability of metrics, logs, events and traces.
Inventory and planningNetwork and service inventories, GIS/mapping, Network Planning, optimization and capacity management.
Activation and automationService Provisioning, Service Orchestration, network automation and Configuration Management.
Faults and customer supportFault Management, alarm correlation, Trouble Ticket Management and Workforce Management (WFM) for field teams.
03Network Core · Connectivity and controlModernize the platforms that underpin connectivity, mobility, sessions and telecommunications services.Packet Core / EPC / 5GCPCRF / PCFIMS / Subscriber DataExplore products and benefits+
Key solutions
Packet Core and sessionsEPC for 4G/LTE and 5G Core (5GC), with AMF, SMF and UPF for access, mobility, sessions and traffic.
Policies and chargingPCRF in EPC/4G, PCF in 5G, Charging Function (CHF), and integration with OCS, convergent charging and Charging Gateway.
Subscriber data and authenticationHLR, HSS, Subscriber Data Management (SDM), UDM, UDR, AAA and AUSF.
Voice and platform evolutionIP Multimedia Subsystem (IMS), integration and migration of legacy platforms and subscriber databases.
04Cybersecurity · Identity and trustProtect identities, access, data and critical operations across hybrid and multicloud environments.IAM / IGA / PAMZero TrustSIEM / SOAR / XDRExplore products and benefits+
Key solutions
Identities and accessIAM, IDM, IGA, PAM and CIAM; MFA, SSO, adaptive authentication and passwordless; machine identities, certificates and application credentials.
Protection and responseITDR, SIEM, SOAR, XDR, Zero Trust and cyber resilience, including backup, recovery and continuity.
Cloud and dataCNAPP, CSPM, CIEM, DLP and DSPM for security posture, permissions, workloads and data exposure.
Governance and interoperabilityGRC, audits and support for LGPD compliance; integration with directories, Active Directory, Entra ID, HR, ERP and ITSM via APIs, SCIM, SAML and OpenID Connect.
05Data · Platforms, Big Data and AnalyticsOrganise and integrate data for decision-making, high-performance applications and artificial intelligence.Data Lake / LakehouseSQL / NoSQLBI / Data EngineeringExplore products and benefits+
Key solutions
DatabasesRelational SQL, NoSQL, distributed and in-memory databases; administration, performance, availability and governance.
Analytics platformsBig Data, Data Lake, Data Lakehouse, Data Warehouse, BI and Advanced Analytics.
Engineering and real timeData Engineering pipelines, ETL/ELT, streaming, and processing of events, logs and telemetry.
Governance and modelsCataloguing, quality, lineage, Master Data Management and MLOps for model deployment, versioning and monitoring.
Reference Technologies
DatabasesOracle Database, PostgreSQL, Microsoft SQL Server, MongoDB and Cassandra.
Data and AnalyticsApache Spark, Kafka, Flink, Databricks, Delta Lake, Apache Iceberg, Snowflake, BigQuery and Redshift.
Observability and MLOpsGrafana, Prometheus, Elastic, MLflow, Azure Machine Learning and Amazon SageMaker.
References for assessing capabilities and partnerships. They do not represent vendors approved by BTD Group, certifications or agreements already in place.
06AI · Predictive Operations and AutomationTurn tickets, telemetry and historical data into forecasts, recommendations and supervised preventive actions.AIOps / Predictive ITSMPredictive MaintenanceIntelligent AutomationExplore products and benefits+
Key solutions
Incidents and ProblemsPredictive Incident/Problem Management, Intelligent Ticket Management, SLA risk forecasting and AI-powered root cause analysis.
Network and InfrastructureAIOps, Predictive Network Operations, anomaly detection, predictive maintenance, Capacity Forecasting and Predictive Service Assurance.
Business and PlanningChurn forecasting, cyber threat forecasting, workforce demand forecasting (Predictive WFM) and scenario simulation with an Operational Digital Twin.
Automation and EvolutionIntelligent Automation & Remediation, workflows, Machine Learning models, GenAI and MLOps support.
07Cloud · Infrastructure and Mission-Critical SystemsAlign infrastructure and architecture with business needs for scale, integration and continuity.Hybrid EnvironmentsMulticloudMission-Critical PlatformsExplore products and benefits+
Key solutions
Architecture and InfrastructureDesign and integration of cloud infrastructure and hybrid or multicloud enterprise environments.
Critical PlatformsArchitecture, implementation and integration of systems and services that support demanding operations.
Operations and capacityMonitoring, performance testing, resource optimization and infrastructure evolution.
Scope, technologies and delivery model are defined for each project, including specialist partners when needed. The benefits presented inform the value proposition and do not constitute guaranteed results.
INTEGRATION IS THE DIFFERENTIATOR
Platforms that work together. Operations that anticipate.
BSS, OSS, Core and Security generate complementary signals. Integrating these signals connects business impact, network status and operational response.
Data Lake, engineering, processing, history and information correlation.
03 / INTELLIGENCE
Anticipate risk.
Predictive models, anomalies, capacity forecasting and service degradation.
04 / ACTION
Act with control.
Alerts, preventive tickets, recommendations and supervised remediation.
Ticket history gains context when combined with telemetry, logs, topology and configuration changes. Models should be validated and monitored to avoid excessive alerts and unnecessary interventions.
PROFESSIONAL AND MANAGED SERVICES
From diagnosis to continuous evolution.
Our work does not end with the platform. Services connect strategy, architecture, implementation, quality and operations.
01
Assessment & Architecture
Maturity, risk and data assessment; roadmap and functional and technical solution design.
Clear priorities and requirements before implementation.
02
Implementation & Integration
Installation, configuration and connection of BSS, OSS, Core, Security, Data, APIs and enterprise systems.
Platforms connected to business processes.
03
Migration & Modernization
Legacy evolution, platform and database migration, and identity and infrastructure modernisation.
Technology evolution with transition planning.
04
Data Engineering & AI
Data integration and processing, model training and validation, AIOps, automation and MLOps.
Usable data and models monitored in operation.
05
Testing & Optimisation
Functional, integration, performance and acceptance testing; capacity and availability optimisation.
Evidence of quality and compliance with requirements.
06
Operations & Governance
Managed services, monitoring, administration, support, access reviews, training and continuous improvement.
Operational continuity and team development.
TURNKEY SOLUTIONS / CONSULTATIVE DELIVERY
It’s not about bringing products together. It’s about solving the whole problem.
A turnkey solution combines platforms, services and people in an integrated project. It addresses technology and operational pain points and must make sense for finance, strategy, marketing and procurement.
OSS, BSS, network core and cybersecurity connect with data, AI and cloud as the context requires. The architecture follows the diagnosis—it is not the starting point for the sale.
01
Diagnose
Consultative listening, needs, root cause and success criteria shared with the customer.
02
Design the solution
Integrated architecture, interfaces, business case and responsibilities of each party.
03
Implement and validate
Implementation, integration, and functional, performance and acceptance testing.
04
Deliver and evolve
Go-live, operational transition, training, ongoing support and tracking of agreed results.
Turnkey delivery with scope, interfaces, responsibilities, acceptance criteria and a support model defined for each project. Specialist partners contribute to delivery when needed; no portfolio offering is included automatically.
B2B ECOSYSTEM AND MARKETS
Your technical capabilities. A strategic connection.
Partnerships with providers, integrators and companies in telecommunications, IT, cybersecurity and AI to connect portfolios, market needs and execution.